healthy community communication
Strong relationships are built on trust, honesty, and collaboration. If both parties are willing to talk, settle differences, and work together, great results can be achieved.
General School Comments
Peace Valley Charter School welcomes comments and suggestions. To ensure we are taking appropriate action regarding potential improvements to the school, individuals are welcome to send an email to the general school account: info@boisewaldorf.org. All emails will be forwarded to the appropriate person, councils, or committees and reviewed.
Communication Process
Peace Valley strives to be proactive in promoting positive working relationships between all members of the School’s community including staff members, administration, the Board, students, family members, and visitors. Concerns are a normal and natural occurrence among people working together toward shared goals. When we engage in moving a concern toward resolution, we model healthy human relationships for our students and for each other.
The following process details how adult members of the School community (all faculty, family members, administrators, Board members) are expected to express concerns.
This three-level process provides a means by which conflicts can be resolved. Families, students, teachers or staff may initiate this process. Whenever possible, involved parties are encouraged to resolve conflicts directly and in-person. The objective of this policy is to perpetuate a climate of collegiality, mutual trust and respect by resolving differences in a timely, objective and equitable manner.
Each level of resolution is to be followed in the order listed below.
Levels of Resolution
o Level 1: Direct Resolution
The direct resolution process consists of a meeting or meetings between the parties involved without others in attendance. An appointment should be set up where the concern can be expressed face-to-face and in private. Care should be taken to express concerns calmly and respectfully so that an environment conducive to resolution can exist. Unless there is a safety concern, an attempt at direct resolution is to be made prior to requesting Administrative Resolution.
o Level 2: Administrative Resolution
The Administrative Resolution process for grievances consists of filling out a Grievance Form and submitting it to s.chiang@boisewaldorf.org. Once information has been received, you will hear back within 7 days to schedule a meeting between the parties involved with the school Administrator in attendance. This is an attempt at a mediated process. Administrator will document the concern and resolution or action plan.
o Level 3: Escalated Conflict Resolution
In cases where the concern has been addressed with the Administrator and any party remains dissatisfied with the decisions made to resolve the conflict at this level, that party may appeal the decision by passing the grievance on to the governing board. Such a complaint will be made in writing and submitted to the Board President, using a second Grievance Form and submitting it to board@boisewaldorf.org. If a request is received by the Board president more than 7 days before the regularly scheduled Board meeting, an Executive Session can be held privately with the whole Board and those who wish to speak. This would be off-public-record and the Board would be at liberty to ask questions and discuss future action privately, but the decision about what to do will be made in public session. All decisions rendered by the board are final.